Task You Should Perform to Keep PC Free from Problems

The following information is about tasks you can perform to help ensure the trouble-free operation of your PC, and to ease the recovery of important information on your PC should problems arise in the future. Share with you all.

Creating Data Backup Discs
You can use the CD or DVD burning software included on your PC to create backup discs of important information including personal files, e-mail messages, and Web site bookmarks. When writing data to a backup disc, you should use software that includes write verification functionality. This verification feature compares the data on your hard disk drive with the data copied to the disc to ensure it is an exact copy. Depending on your disc
burning software, you may need to manually enable this feature.

Creating System Recovery Discs
This is a one-time step that you should perform while your PC is working properly. If you later encounter problems with your PC, you can restore it to its original configuration using the System Recovery discs that you create. [Note: you can take this Mac data recovery program from MacUpdate to recover lost data on your Mac]

Removing Unused Programs
1 Click Start, and then click Control Panel.
2 Double-click Add or Remove Programs. The Add or Remove Programs window opens.
3 Select the program you want to remove, and click the Change/Remove button.
4 Follow the onscreen instructions.

NOTE: Some programs have their own uninstall features. If you cannot uninstall a program from the Control Panel, try using the program to uninstall.

Running the Disk CleanupProgram
The Disk Cleanup program frees up space on your hard disk drive by removing temporary and unused files (including Temporary Internet Files and files in the Recycle Bin). You can run Disk Cleanup manually, or you can set it up to run automatically.

Running Disk Cleanup manually
1 Click Start, All Programs, Accessories, System Tools, and then click Disk Cleanup. Disc Cleanup searches for files to delete and calculates how much disk space can be saved.
2 Choose the files to delete by placing a check mark in the check box next to the file types listed.
3 Click OK, and then click Yes to finish deleting the selected files.

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Test Your Keyboard

To see whether the keyboard is responding, press the Caps Lock key. [Paid Recommendations^^: Using photo recovery to recover your lost photos.] If the keyboard is alive and well, the Caps Lock light blinks on and off as you tap the Caps Lock key. That shows you that the keyboard is alive and paying attention.
Figure 2-1 illustrates where you find the Caps Lock key and Caps Lock light on most computer keyboards. (Some may be exceptions.)

If the keyboard is dead, use the mouse to restart the computer, a subject covered later in this chapter. Restarting the computer awakens most
snoozing keyboards.
Alas, in some cases the keyboard can be alive, yet the computer is ignoring what it’s saying. [Paid Recommendations^^:recover data to recover your lost photos.] I have seen this situation more often with USB keyboards than with the keyboards that plug directly into a keyboard port on the PC. In these cases, the Caps Lock light does indeed blink on and off, but the computer is still deader than a doornail. Time to restart the computer.

Use Ctrl+Z for immediate file relief
If you ever botch a file operation — moving, deleting, copying, renaming immediately press the Undo key combination, Ctrl+Z. That undoes just about
any file operation you can imagine.

You must be prompt with the Ctrl+Z key press. The Undo command undoes only the most recent file operation. If you delete a file and then
rename a file, the Undo command undoes only the renaming. [Paid Recommendations^^: Using Mac photo recovery to recover your lost photos.] You have to find another solution for any earlier problems that need fixing.

Most people forget that editing items and submenus on the Start menu is really a file operation. When you screw up something on the Start menu, such as dragging an icon off the Start menu and onto the desktop, pressing Ctrl+Z fixes it right away. Remember that!Chapter 2: Stuff to Try First Whoops! You cannot undo a Shift+Delete file operation. That’s why Windows warns you that deleting a file in that manner renders the file permanently deleted.

If Ctrl+Z, or the Undo command, doesn’t work, give up. It means that either it’s too late to undo the operation or the operation wasn’t undoable in the first place. You have to try something else.

Escape! Escape!
The Esc key on your keyboard is called Escape for a reason: It often gets you out of tight situations! Most scary things that happen on a PC can instantly
be canceled or backed away from by pressing the handy Esc key.

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What You Can Do With Your Old PC

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Whether it’s your fault or not, it’s your job to do something about a computer glitch. This book is your best tool for helping you find a solution, so the next step is to continue reading.
Before you do, be aware that you go through certain emotional phases as you experience and deal with your computer’s often irrational behavior. I have categorized them in chronological order:

Guilt: Despite my insistence, just about everyone feels guilty when the computer fouls up. “Is it my fault?” “What did I do?” Even after years of
troubleshooting other people’s computers, I still blame myself. It must be a human gene or some instinct we have — probably proof that mankind was created by robots from another planet eons ago.
Anger: Yeah, hit the monitor! Get it out of your system. “Stupid PC! Stupid PC! Why do you always crash when I’m doing something important! Arghghgh!” Yes, you have a right to expect obedience from your personal electronics. Too bad the drones in the manufacturer’s Human Usability Labs don’t express their anger so readily.
Fear or depression: “This dumb thing will never work.” Wrong! This book helps you eliminate your fear and get over the depression phase.
Acceptance: Hey, it’s a computer. It crashes. It could be your fault, but chances are that it’s something else. You must deal with the problem.
Be stronger and wiser than the computer.

Confidence: “I have Troubleshooting Your PC For Dummies! I can solve any problem!” This book lists many solutions to many common glitches,
but also helps you to troubleshoot just about any problem. And I have rarely met a PC problem that cannot be solved, some simply by restarting your computer.
Success: Your computer is back to normal, and everything is right with the universe. World peace is just around the corner! It’s raining money!
And bluebirds will help you get dressed in the morning. Let’s all sing.

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How old is your PC?

The older your computer is, the more likely it is to crash. I have no idea why. Systems that run stable for years may suddenly experience a growing
number of glitches. It happens so often that I refer to it as “tired RAM.” And, alas, no electronic equivalent of Geritol is available for your PC’s tired RAM.

When your PC gets old, you have to prepare for inevitable quirkiness from it.[Paid Recommendations^^: Using photo recovery to recover your lost photos.] You can try replacing the parts piece by piece, but eventually you wind up spending more on parts than you would for an entirely new system. No matter how much you love your computer, when it comes time for it to go,
let it go.
>>The average computer lasts between four and six years.
>>If you’re in business, plan on replacing your PCs every four years. [Paid Recommendations^^: Using photo recovery for Mac to recover your lost photos on Mac.] The boost in productivity from the new models alone is worth the expense.
>>For the home, keep your PC as long as you can. If it still works, great! Even if you do buy a new system, you can still use the old system for the
kids to do homework or play games.
>>I have a “bone yard” full of old computer pieces and parts. It’s not all junk either; recently, I used parts from several old computers to create a
file server for my network.
>>The main problem with older computers: parts! I have an older PC that can only “see” 8GB of hard drive storage, yet the smallest hard drive I
can find for sale is 20GB. Oops. The first things to fail on any old PC are the things that move the most, such as any disk drive, the mouse, or the keyboard.
>>A failing hard drive is typically the sign of a PC entering its twilight years. You will notice that the disk drive takes longer to access files and
that Check Disk (or similar disk utilities) begin to report more disk errors and bad sectors. See Part III for information on what to do next.
>>Mice can fail long before the rest of the computer. This problem may not be a portent of the PC’s ultimate demise; see Chapter 13 for more mouse
information.
>>When your PC does die, bid it adieu. Salvage what you can; no point in tossing out the monitor, mouse, keyboard, modem, or other “pieces parts” that could work on another computer. Properly dispose of the rest of the computer according to the PC disposal laws of your locality.

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Things might make the computer crash

You’re not off the hook!
Rarely in my travels have I found someone who has somehow influenced the computer to go wacky. In fact, only a few things have been known to be
directly related to human problems. These causes are covered in this section.

You did something new to the computer

Computers are very conservative; they don’t like change. The most stable computer I have in my office has only Microsoft Word installed on it. Nothing else is used on that computer — not the Internet, no games, no nothing! The computer still crashes, but not as often as other systems in my office.
The key to having a more stable computer is not to install new software or hardware. Unfortunately, this advice is nearly impossible to follow. It’s not
that the mere act of installing something new causes the computer to crash. No, it’s just that installing something new introduces another combination into the system — a new potion into the elixir, so to speak — and an incompatibility or conflict may come from that. It’s what I call the it-was-working- yesterday syndrome. Use Mac photo recovery to save your photo when your computer crashed.
For example, one of my readers writes in and says, “The sound is gone from my computer! I had sound yesterday, but today it’s all gone!” The first thing I ask is whether the person installed any new hardware or software. The answer is generally “Yes,” and that’s what prompted the problem.
Sometimes, you can forget that you have installed new stuff, which makes the problem seem random. After all, the computer is acting goofy, and it’s easy to overlook that you downloaded some corny animation from the Internet yesterday. Yet that one change was enough to alter the system. Yes, if you had one computer for every program, you would probably live a relatively crashfree high-tech existence. But I don’t recommend spending your money that way.
Try to keep track of the times that you add, update, or change the hardware and software in your computer system. If possible, do research to determine the new stuff’s compatibility with your existing computer system. Do that before you install. The manufacturer’s or developer’s Web page lists known technical issues. These types of new hardware and software installations are why utilities such as System Restore are so popular. For more information, see the section in Chapter 4 about using System Restore.

You were bad and deleted files you shouldn’t have deleted

Delete only those files you created yourself. It’s when people go on file-hunting expeditions that they can get into trouble. In fact, deleting a swath of files is typically the only reason I recommend reinstalling Windows. After all, if you surgically remove a great portion of your operating system, reinstalling is the only way to get it back. (For all other problems, you generally have a solution other than reinstalling Windows.)
Here is what’s okay to delete: Use picture recovery tool to save your photo when your computer crashed.

>>Files (icons) in the My Documents folder
>>Files in any folders in the My Documents folder
>>Any folders created in the My Documents folder or its subfolders
>>Zip files you have downloaded and installed

That’s it!
Never, ever, delete any other files anywhere else on your computer. I know that you may want to! The urge may be irresistible! You may go on a “cleaning” binge and yearn to mow down files like some crazed gardener with a high-speed weed whacker. Don’t!

>>Oh, and you can delete any shortcut icons you may find. Deleting a shortcut icon doesn’t delete the original file.
>>You can delete any icon on the desktop. Most are shortcuts anyway.
>>You can also delete items from the Start menu, though I recommend against it. Zip files are also known as compressed folders in Windows.
>>Most programs you download come in zip file archives. After you extract the files, you can delete the zip file archive.
>>I create a special folder, called Downloads, in the My Documents folder. (I suppose that I should call it My Downloads, just to fit in with every-
thing else.) That’s where I store all my downloaded files, zip files, and e-mail attachments. It’s also a great folder to clean out to free up some
space on the hard drive.
>>No, I don’t ever recommend reinstalling Windows. See Chapter 20 for the reasons.

How to Tell Whether It’s Your Fault

During my 20-odd years of helping folks use their computers, I have
noticed one unfortunate and common belief:
People tend to blame themselves for just about anything that goes wrong
inside a PC.
This is not always true, of course. picture recovery tool Computers crash for a number of reasons,
and most of the time it’s really not your fault. Yet, when the computer some-
times does something strange or unexpected, even I catch myself saying
“What did I do now?”
Alas, the sad truth is that with a computer, you should expect the unexpected.
So, before you plan on doing any troubleshooting, please set the proper frame
of mind. Rather than immediately jump to the what-have-I-done? conclusion,
practice saying the following mantra:
Oh, my. The computer is behaving in a random and unexpected manner. I sup-
pose that I shall have to look into this to see what can be done to remedy the
situation.

Computer foul-up terms not worth memorizing

Glitch: Whenever the computer does something
strange or unexpected or behaves in a manner
inconsistent  with  normal  operation,  that’s  a
glitch. Glitches happen to everyone. Often, you
fail to notice a glitch unless it does something
that  directly  affects  what  you’re  doing.  For
example, you don’t notice a sound glitch until
you  try  to  make  your  computer  squawk.  The
sound may have not been working for weeks,
but you notice it missing only when you other-
wise would expect it. Such is the agony of the
glitch.
Bug: A bug is an error in a computer program.
Despite  the  efforts  of  the  best  programmers,
most computer software is riddled with bugs.
Bugs are what cause computer glitches. Bad
bugs can cause a computer to hang or crash.
Note  that  most  of  the  worst  bugs  happen
when you mix two programs together and they
interact in some new and unexpected way. The
term comes from the early days of computing,
when  a  real  bug  (a  moth)  got  stuck  in  the
circuitry.
Hang: A totally unresponsive computer is said
to be hung, or hanged. You could also use the
term frozen, though hang is the accepted term
used by computer nerds for generations.
Crash:   Crash   is  another  term  for  a  dead
computer  —  specifically,  what  happens  to  a
hard drive when it ceases operation. A crash is
typically   recover data  more   sensational   than   a   hang.
Remember that a hang is a freeze. A crash is
typically accompanied by spectacular warning
messages or weird behavior (and may indicate
more  than  just  a  dying  hard  drive).  In  fact,  a
crashed computer may still be teasingly func-
tional.  Only  the  foolhardy  continue  to  use  a
crashed computer.

There. It’s totally neutral, merely an observation coupled with a determina-
tion on your behalf to fix things. With that proper attitude set, you’re ready to
begin your troubleshooting odyssey.
Computers shouldn’t Mac photo recovery crash, of course. They’re not designed to. Really! But
they do, for two reasons, neither of which is really your responsibility:
The software has bugs in it.
There is an utter lack of cooperation.