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Whether it’s your fault or not, it’s your job to do something about a computer glitch. This book is your best tool for helping you find a solution, so the next step is to continue reading.
Before you do, be aware that you go through certain emotional phases as you experience and deal with your computer’s often irrational behavior. I have categorized them in chronological order:
Guilt: Despite my insistence, just about everyone feels guilty when the computer fouls up. “Is it my fault?” “What did I do?” Even after years of
troubleshooting other people’s computers, I still blame myself. It must be a human gene or some instinct we have — probably proof that mankind was created by robots from another planet eons ago.
Anger: Yeah, hit the monitor! Get it out of your system. “Stupid PC! Stupid PC! Why do you always crash when I’m doing something important! Arghghgh!” Yes, you have a right to expect obedience from your personal electronics. Too bad the drones in the manufacturer’s Human Usability Labs don’t express their anger so readily.
Fear or depression: “This dumb thing will never work.” Wrong! This book helps you eliminate your fear and get over the depression phase.
Acceptance: Hey, it’s a computer. It crashes. It could be your fault, but chances are that it’s something else. You must deal with the problem.
Be stronger and wiser than the computer.
Confidence: “I have Troubleshooting Your PC For Dummies! I can solve any problem!” This book lists many solutions to many common glitches,
but also helps you to troubleshoot just about any problem. And I have rarely met a PC problem that cannot be solved, some simply by restarting your computer.
Success: Your computer is back to normal, and everything is right with the universe. World peace is just around the corner! It’s raining money!
And bluebirds will help you get dressed in the morning. Let’s all sing.
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