Test Your Keyboard

To see whether the keyboard is responding, press the Caps Lock key. [Paid Recommendations^^: Using photo recovery to recover your lost photos.] If the keyboard is alive and well, the Caps Lock light blinks on and off as you tap the Caps Lock key. That shows you that the keyboard is alive and paying attention.
Figure 2-1 illustrates where you find the Caps Lock key and Caps Lock light on most computer keyboards. (Some may be exceptions.)

If the keyboard is dead, use the mouse to restart the computer, a subject covered later in this chapter. Restarting the computer awakens most
snoozing keyboards.
Alas, in some cases the keyboard can be alive, yet the computer is ignoring what it’s saying. [Paid Recommendations^^:recover data to recover your lost photos.] I have seen this situation more often with USB keyboards than with the keyboards that plug directly into a keyboard port on the PC. In these cases, the Caps Lock light does indeed blink on and off, but the computer is still deader than a doornail. Time to restart the computer.

Use Ctrl+Z for immediate file relief
If you ever botch a file operation — moving, deleting, copying, renaming immediately press the Undo key combination, Ctrl+Z. That undoes just about
any file operation you can imagine.

You must be prompt with the Ctrl+Z key press. The Undo command undoes only the most recent file operation. If you delete a file and then
rename a file, the Undo command undoes only the renaming. [Paid Recommendations^^: Using Mac photo recovery to recover your lost photos.] You have to find another solution for any earlier problems that need fixing.

Most people forget that editing items and submenus on the Start menu is really a file operation. When you screw up something on the Start menu, such as dragging an icon off the Start menu and onto the desktop, pressing Ctrl+Z fixes it right away. Remember that!Chapter 2: Stuff to Try First Whoops! You cannot undo a Shift+Delete file operation. That’s why Windows warns you that deleting a file in that manner renders the file permanently deleted.

If Ctrl+Z, or the Undo command, doesn’t work, give up. It means that either it’s too late to undo the operation or the operation wasn’t undoable in the first place. You have to try something else.

Escape! Escape!
The Esc key on your keyboard is called Escape for a reason: It often gets you out of tight situations! Most scary things that happen on a PC can instantly
be canceled or backed away from by pressing the handy Esc key.

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What You Can Do With Your Old PC

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Whether it’s your fault or not, it’s your job to do something about a computer glitch. This book is your best tool for helping you find a solution, so the next step is to continue reading.
Before you do, be aware that you go through certain emotional phases as you experience and deal with your computer’s often irrational behavior. I have categorized them in chronological order:

Guilt: Despite my insistence, just about everyone feels guilty when the computer fouls up. “Is it my fault?” “What did I do?” Even after years of
troubleshooting other people’s computers, I still blame myself. It must be a human gene or some instinct we have — probably proof that mankind was created by robots from another planet eons ago.
Anger: Yeah, hit the monitor! Get it out of your system. “Stupid PC! Stupid PC! Why do you always crash when I’m doing something important! Arghghgh!” Yes, you have a right to expect obedience from your personal electronics. Too bad the drones in the manufacturer’s Human Usability Labs don’t express their anger so readily.
Fear or depression: “This dumb thing will never work.” Wrong! This book helps you eliminate your fear and get over the depression phase.
Acceptance: Hey, it’s a computer. It crashes. It could be your fault, but chances are that it’s something else. You must deal with the problem.
Be stronger and wiser than the computer.

Confidence: “I have Troubleshooting Your PC For Dummies! I can solve any problem!” This book lists many solutions to many common glitches,
but also helps you to troubleshoot just about any problem. And I have rarely met a PC problem that cannot be solved, some simply by restarting your computer.
Success: Your computer is back to normal, and everything is right with the universe. World peace is just around the corner! It’s raining money!
And bluebirds will help you get dressed in the morning. Let’s all sing.

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How old is your PC?

The older your computer is, the more likely it is to crash. I have no idea why. Systems that run stable for years may suddenly experience a growing
number of glitches. It happens so often that I refer to it as “tired RAM.” And, alas, no electronic equivalent of Geritol is available for your PC’s tired RAM.

When your PC gets old, you have to prepare for inevitable quirkiness from it.[Paid Recommendations^^: Using photo recovery to recover your lost photos.] You can try replacing the parts piece by piece, but eventually you wind up spending more on parts than you would for an entirely new system. No matter how much you love your computer, when it comes time for it to go,
let it go.
>>The average computer lasts between four and six years.
>>If you’re in business, plan on replacing your PCs every four years. [Paid Recommendations^^: Using photo recovery for Mac to recover your lost photos on Mac.] The boost in productivity from the new models alone is worth the expense.
>>For the home, keep your PC as long as you can. If it still works, great! Even if you do buy a new system, you can still use the old system for the
kids to do homework or play games.
>>I have a “bone yard” full of old computer pieces and parts. It’s not all junk either; recently, I used parts from several old computers to create a
file server for my network.
>>The main problem with older computers: parts! I have an older PC that can only “see” 8GB of hard drive storage, yet the smallest hard drive I
can find for sale is 20GB. Oops. The first things to fail on any old PC are the things that move the most, such as any disk drive, the mouse, or the keyboard.
>>A failing hard drive is typically the sign of a PC entering its twilight years. You will notice that the disk drive takes longer to access files and
that Check Disk (or similar disk utilities) begin to report more disk errors and bad sectors. See Part III for information on what to do next.
>>Mice can fail long before the rest of the computer. This problem may not be a portent of the PC’s ultimate demise; see Chapter 13 for more mouse
information.
>>When your PC does die, bid it adieu. Salvage what you can; no point in tossing out the monitor, mouse, keyboard, modem, or other “pieces parts” that could work on another computer. Properly dispose of the rest of the computer according to the PC disposal laws of your locality.

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